SHC 31 Promote communication
1.1 identify the different reasons people communicate
There are many different reasons and ways in which people communicate. Good communication is essential when caring for children. The reasons why people communicate are to:
Build relationships – when a new person joins the setting (i.e. parent, child, practitioner) there is always some form of communication (i.e. a smile, wave or a friendly “hello”. With this we are beginning to build a relationship
Maintain relationships – the maintenance of relationships is much of our language and comunication use although it does not strictly have a professional “purpose”. This could be smiling across at someone, asking if someone had a good holiday, and having the time to listen to others and show interest, holding conversations.
Gain and share information – we need to gin and share information not only with children and their families, but with colleagues and other professionals. The information we gain and gain will help us in the way that we work.
Gain reassurance and acknowledge – we may praise children, boosting their confidence, give them physical reassurance or acknowledge them by providing eye contact or taking an interest in what they are doing – to show they are not forgotten and that we are interested in what they have to say/doing – this will help to boost self-esteem. We also reassure and acknowledge colleagues or other professional we may work with alongside.
Express needs and