clinics (that charged much less from the patient’s pockets than the private clinics) were mainly the last choices. BORNSTEIN, MARCUS, & CASSIDY IN JOURNAL OF EVALUATION IN CLINICAL PRACTICE 6 (2000): Page 255: 1. Participants perceived professionally relevant factors (e.g. whether the doctor is board certified, office appearance) and management practices (e.g. time to get an appointment, evening and weekend hours) as more important than the doctor’s personal characteristics (race, age, gender…
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