Case Study Report IBM’s Knowledge Management Proposal For The Ontario Ministry of Education Name: Nancy (Huinan) Li ID: 5000520 Email: huinan1988@gmail.com Module 5 (Session 7) June 03, 2014 Executive Summary In the early 2000s, the Ontario Ministry of Education contracted IBM in order to find a solution to its poor knowledge management. As a result, Kathryn Everest, a knowledge management consultant at IBM Canada, developed three options that would be beneficial to the organization…
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