MGMT 311: Hiring Plan

Recruiting Plan:
We will recruit applicants using online job forums such as Indeed and Monster. The relevant labor market is any person of working age (16+) that can legally work in the US. We are primarily hiring for skill. Our recruiting methods include two on one interview, which is structured, behavioral, sequential interviews held by the Bell Captain and an HR hiring team member. Our methods prevent discrimination through minimizing possible opportunities for bias by having more than one interviewer and structuring the behavioral interviews and questions to uniformly evaluate applicants. We will minimize small talk to ensure that non-sequitur information is not influencing the evaluations.
Selection Plan:
From the pool of applicants, we will use a hybrid of statistical and judgmental approaches. Statistically, we will screen based on our interviewing scorecards and ranked responses to questions. Judgmentally, we will screen out resumes with formatting, spelling and grammar errors. We will not screen resumes or applicants based on EEOC protections such as age, gender, nationality, race or religion. We will also not screen based on children, marital status or other non-job performance indicators. We are however, looking for leadership behaviors; sports or physical activities, club or community involvement and customer service experiences. Legal concerns include ensuring that women and older applicants do not feel that they are disadvantaged for those reasons and are given fair consideration.
Questions:

Physical ability:
Tells us about a time when you performed strenuous physical activity for an extended period of time.
Level 1
Level 2
Level 3
-Experience requiring little effort or was for insignificant period of time (30min) compared to our busy hours
-Was reckless or unsafe
-Used stimulants
-Past experience
-Shows effort
-Could have been unsafe
-Was helped by adrenaline
-Shows proper before and after behaviors (i.e. stretching, warming up)

-Excelled at activity
-Showed perseverance
-Was safe and responsible
-Pushed but paced self
-Provided effective scenarios linked to physical activity.

Please lift these couple (4) 65lb suitcases onto the cart and briefly tell us your experience.
Level 1
Level 2
Level 3
-Lack of physical strength and energy.
-Unable to safely lift all bags
-Bags falling off cart, stacked precariously
-Is in pain after
-Fair physical strength and energy
-Able to lift all bags with some struggle
-Bags fit on cart and are balanced
-Proper lifting technique is not present
-Excellent physical strength and energy.
-Able to lift bag with ease.
-Shows proper lifting technique.
-Able to lift bags at a fast speed.
-Stacked bags efficiently maximizing space.

Coordination:
Describe a time when coordination was an important factor in succeeding at a task.
Level 1
Level 2
Level 3
-Coordination seems unrelated
-Is unable to come up with recent example (6mo.)
-Coordination was unsuccessful
-Safety measures not used when necessary
-Coordination is relevant factor
-Escalates aids used for control as necessary
-Looks beyond obvious stories
-Used safety measures if necessary
-Coordination is important factor
-Recent example or scenario linked to coordination.
-Maintains control
-Shows mastery
-Coordination accurately described

Tell us about a time when you had too many things to do and you had to prioritize your tasks.
Level 1
Level 2
Level 3
-Doesn’t describe results
-Few tasks listed
-Unable to distinguish important tasks
-Weighs options
-Doesn’t appear to have logical prioritization

-Provides experience with a result
-Moderate complexity
-Able to finish important tasks
-Shows meaningful evaluation of tasks
-Solves problem effecting other people/groups
-Time management.
-Shows ability to rank importance.
-Shows mastery of time and people management.
-Able to finish all tasks or delegate them to others
-Takes charge of situation and helps other people/groups
-Uses creative