Harriet Rooney,

It has come to my attention that you are not very happy about a new Starbucks opening in crouch end. It really does not make sense why this would bother you so much that you feel like you have to complain. I am aware that not a lot of people are fans of Starbucks but we have more than 17,000 stores in 55 countries, including over 12,500 in the United States of America, over 1,200 in Canada and over 700 in the United Kingdom and 54 in Russia. So opening one more Starbucks even though you may not agree , will not affect your ‘lovely town’. It is a business and fortunately we have been very successful but we are not exactly going to close down or go out of business because people complain about the area that it is based in. I am sure that you somehow earn a living, as well it doesn’t matter what you do but you try your best to make it successful.
We share our customers' commitment to the environment.
And we believe in the importance of caring for our planet and encouraging others to do the same. As a company that relies on an agricultural product, it makes good business sense. And as people living in the world, it is simply the right thing to do.

I have done my research and attached a document of proof that we are eco-friendly.
We are currently transforming the way we process our waste and aim to divert 95% of waste from landfill by October 2012.
This is done by separating our waste into organic (food waste) and mixed dry recyclables (most other waste) in stores. Currently this is done behind the scenes, but we are exploring options around in store communications, especially around paper cups.
Where we lease the building, the landlord is responsible for the waste management. As you would expect we are working with our landlords on this.
WEEE Regulations:
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.
The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Starbucks has joined the Distributor Take back Scheme operated by Valpak Retail WEEE Services Limited, to enable our customers to appropriately dispose of and to recycle their electronic brewing equipment.
Also I have gathered information so you can read about how we make our stores safe for the environment.
We're always looking for ways to improve the environmental performance of our stores.
Designing, building and operating our stores in ways that reduce our impact on the planet. We're incorporating everything from responsible building materials and furnishings to energy- and water-efficient measures into our store designs.
To guide our efforts, we’re using the U.S.