advancing productivity, enhancing satisfaction, and improving service and product quality (DeCenzo & Robbins, 2007). The company must first determine if training is necessary and what the training needs are for each employee. Training programs and goals base off the organization needs, skills the employee needs, and work to complete. Training methods include off-the-job or on-the-job training. Examples of off-the-job methods are simulation exercises and classroom lectures. On-the-job examples are understudy…
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