Guided Discussions Question 1

Autocratic- Classical Approach
Has all the power
Structured rewards and punishments create motivation
Effective when:
Detailed orders and instructions are involved
High volume of work everyday
No time to make decisions
Work has to be co-ordinated
New staff don't know what tasks to perform
Ineffective when:
Staff are resentful, low moral
High staff turnover
Sickness

Democratic- Participative Style & Team decider
Encourages employees to be a part of the team & decision making process
Manager shares everything with the team
Shares decision making and problem solving responsibility
Manager is a coach. Has the final say after talking to the team
Develops plans to help employees evaluate own performance & establish goals
Encourages employees to grow on the job/ promotion & achievements
Effective when:
Manager wants to keep the team included
Wants employees to share decision making
Encourage team building and participation
Large decisions should be discussed/ solved together
Ineffective when:
Theres little or no time to make a decision
Business can not afford mistakes

Bureaucratic- By The Book
Enforces the rules
Refers to the next level of management when needs to
Effective When:
Employees perform routine tasks again and again
Employees need to understand procedures & standards
Employees are using dangerous equipment with set procedures
Employees are dealing with cash
Ineffective When:
Employees loose interest in their job
Employees loose interest in fellow colleagues
Only do what is expected of them

Laissez-Faire- Hands off Approach
Manager provides little or no direction
Employees have the freedom to determine own goals, make decisions/ solve problems themselves
Outside experts & consultants used
Ineffective When:
Employees feel insecure at the unavailability of the manager

S- Specific- You know exactly what you want to achieve
M- Measurable- You'll be able to see & measure your goal
A- Achievable- Ensure it is something you will be able to do
R- Realistic- Be honest with yourself, don't set yourself up to fail
T- Timely- Allow a specific time for completion

Motivating, supporting, encouraging