measure under performance. These include, Product Yield Charts, Disruption Reports, Weekly Targets, Scrap Reports and annual appraisals. A disruption report can be raised against our department for any problems our customers have regarding our supply to their line. This could mean damaged fibre, incorrect paperwork, failure to supply parts on time, or any event that “Disrupts” them from achieving set targets. These reports are then discussed each morning and depending on the severity of the disruption…
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