has announced plans to equip its 150,000 workers with VoIP • Ford has a deal with SBC to deploy 50,000 VoIP phones • Vonage has nearly 600,000 customers and new subscribers at the rate of 15,000 per week • BT, the major telecommunications player in UK has announced that it plans to convert its infrastructure to VoIP by 2009. VoIP is a relatively new technology. As with any new technology, some firms quickly adopt technology while other firms either wait or ignore it. Moore (1991) developed a model…
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