2.0 CONTENT …………………………………………………………………… 3 2.1 Decision Making Model & Theory ……………………………………… 3 2.1.1 SWOT Analysis ………………………………………………… 3 2.1.2 The Six-Step Rational Decision-Making Model ………………… 4 2. 2 AirAsia’s Practices & Operations in Decision Making …………………. 5 2.2.1 Operation of SWOT Analysis …………………………………. 5 2.2.2 Operation of The Six-Step Rational Decision-Making Model (Employee) ……………………………………………………… 7 2.2.3 Operation of The Six-Step Rational Decision-Making Model (Organization) …………………………………………………… 8 2. 3 Pros & Cons in Application of Decision Dato' Tony