Internal Communication Tools in Textile Industry

Professor: Dr. Karla Back
Author: Hao Pei
11/20/2010
Contents:
Chapter 1: Introduction………………………...…………………………………….…3
Chapter 2: Background……………………………………………………...……........3 2.1 Textile Industry Background…………………...………………………….3
2.2 The Author’s Background…………………………………..………...…...4
Chapter 3: Key Learning………………………………………………..………………4
Chapter 4: Contemporary Internal Communication Tools in Organizations………5 4.1 Meetings…………………………………………………………….……….5 4.2 Electronic Communication…………………………………………………6 4.3 Other Communication Methods…………………………………...………7
Chapter 5: The Strategy to adapt the Tools to the Textile Organizations………...8
5.1 The Comparison of each Media
As an extension and broadening of Mary Munter’s audience approach model, Tannenbaum and Schmidt have developed the “Modes of Decision Making” (Hampton, Summer, & Webber, 1978). As the new element, “Test mode” is encouraged to be a process before “tell or sell” the plan. It tests the feasibility and profitability of the plan which can minimize the risk of loss and thus improve the plan. The mode is always used in meetings to strengthen the persuasiveness and credibility of the CEO.
Patrick Lencioni, the author of an interesting book” Death by meeting”, mentions that most of the leaders will like their jobs more if they do not have to go to the meeting (Lencioni, 2004). It somehow reflects that meeting is not the most favorable form of communication for managers. On the other hand, however, meeting costs a lot. The time to arrange meeting, the consequences and the opportunity costs should be taken into account. Kathy Mill, a middle level manager of IGNA IT Consulting Agency, has made an interesting calculation on the opportunity cost of holding a one-hour meeting with twenty attendants. The components of the cost are the wages of the employees ($300), the amount of products sales during the time of meeting ($2200), the overwork wages paid to other employees who take the place of the attendants of meeting ($600). The total cost is $3100 for