Slide 3.1 Chapter 3: Action, Personnel, and Cultural Controls Merchant, Management Control Systems PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2012 Slide 3.2 Action controls Ensure that employees perform (or do not perform) certain actions known to be beneficial (or harmful) to the organization Prevention / detection – Most action controls are aimed at preventing undesirable behaviors Merchant, Management Control Systems PowerPoints on the Web, 3rd edition, © Pearson…
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