service outputs Normally designed to increase market share or to develop new markets, customers, or clients For example, Toyota’s Hilux truck was designed to increase market share, whereas Apple’s iPod was developed to create a new market for the company Strategy and structure changes Changes in the administrative domain of an organization, including structure, policies, reward systems, labour relations, coordination devices, management info control systems, and accounting and budgeting Usually top-down…
Words 3315 - Pages 14