Through the case, the author describes the challenges by showing the conflicts among an individual staff, a team and a top manager. The team, which was leaded by Charyl, was formed to implement a project very similar to the one Guy had carried out successfully before. But Guy was left out the team by the exclusion of the CMO, Ruth. (Kirby, 2006). According to the case, the main concern is around the team. Generally, teams should be a group of people who have interdependent roles and share same goals…
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