Solutions to Accompany

Information Technology Project Management, Sixth Edition
ISBN-10: 0324786921 ISBN-13: 9780324786927

Course Technology MIS Series Companion Web Site: www.cengage.com/mis/schwalbe

Kathy Schwalbe, Ph.D., PMP

Table of Contents
CHAPTER 1 CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 CHAPTER 6 CHAPTER 7 CHAPTER 8 CHAPTER 9 CHAPTER 10 CHAPTER 11 CHAPTER 12 APPENDIX A APPENDIX B APPENDIX C List of solution files available and referenced in this document, in alphabetical order: 2 4 6 7 14 20 24 29 32 35 37 40 42 47 48

Information Technology Project Management, Sixth Edition

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CHAPTER 1
Introduction to Project Management
DISCUSSION QUESTIONS
1. Why is there a new or renewed interest in the field of
Information Technology Project Management, Sixth Edition

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CHAPTER 2
The Project Management and Information Technology Context
DISCUSSION QUESTIONS
1. What does it mean to take a systems view of a project? How does taking a systems view of a project apply to project management? Taking a systems view means looking at the big picture of how a particular project fits into the rest of the organization. It is important for project managers to understand the broader organizational environment to ensure their projects meet organizational needs. 2. Explain the four frames of organizations. How can they help project managers understand the organizational context for their projects? The four frames of organizations are summarized below: • Structural: deal with how the organization is structures and focus on roles and responsibilities. It’s important to understand these roles and responsibilities when dealing with project stakeholders, especially in procuring resources. • Human resources: focuses on meeting the needs of the organization and its people. Project managers must understand various human resources policies and procedures. • Political: addresses organizational and personal politics. Many project managers fail because they do not understand the political environment. • Symbolic: focuses on symbols and meanings. It’s important to understand an organization’s