by the change will react to it. Those affected by the change can include any stakeholder in an organization's actions or policies, including owners, employees, customers, investors, the government, regulators, and community members. Research by John Kotter and James Heskett has shown that high-performing organizations tend to carefully consider the interests of major stakeholders as they make large decisions. Stakeholder Analysis When an organization is undergoing a change in its structure, products…
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