Julieta G. Manzano MM 240 Six Sigma at 3M, Inc. Brief Summary of the Case: When James McNerndy was announced the Chairman and Chief Executive of 3M, Inc. his top priority is to implement Six Sigma in the company as he envision this as the solution to the lagging profit of the company. His first step is to training hundreds of his senior executives to lead the implementation and train the middle management as well. The current Director of Six Sigma Operations, Jeanne O’Connell had mentioned four…
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