Communication and Crisis HCS 320 7/29/2013 Dr. Clegg
Communication and Crisis My name is Brianna Rodriguez and I am the director of the regional emergency management office. We have begun to receive official reports of contaminated water with a life-threatening biological agent. As director, I have many priorities in getting this situation under control, but most importantly will need to be in communication with all the organizations involved. Putting our crisis plan into immediate effect will hopefully keep everything organized. The ultimate goal will be to get the information out to the public with a plan, swiftly but making sure not to create panic along the way. A quick response is very important in a crisis situation. In Firstly, you must anticipate a crisis. If you do not think that anything will ever happen, you will never be prepared. Then you need to assign a communications team and appoint a spokesperson. It is important to pick one person that will take care of giving statements to ensure that not everyone is speaking about the issue and possibly relaying incorrect information. Once you have at team in place, establishing notification and monitoring systems would be the next step. For example, Google alerts, a low cost way to send out notifications. The final steps would be to identify stakeholders and develop statements. Community partnerships would come in handy at this time; we will need to utilize all of our resources. Also, statements are necessary for your spokesperson, so that they will know exactly what information to relay to the public. To improve the communication strategies within our crisis, we must incorporate most of these steps (Bernstein, 2013). It will also be the responsibility of my crisis team to inform, educate and entrust the people about health issues during a crisis. This information will need to be given to law enforcement agencies and all others responsible for the care of the public. Open lines of communication will help make sure there is no miscommunication. Using the communication team we have assembled, it would be a good idea to plan and get all the information together for release to the public. This is a good way to
Communication and Crisis Paper Jacqueline Nushi HCS/320 March 9th, 2015 Terri De Wees Communication and Crisis Paper Good Morning, I am Jacqueline Nushi the director of the Office of Emergency Services for Siskiyou County. Today our community and the outlying areas of our county of Siskiyou, is facing a crisis of water supplies contamination. Towns such as Granada and Big Springs water supplies have already been contaminated with a biological agent called Legionnaires. I am task with the job of…
Communication Crisis HCS/320 Communication during a crisis is the most important part of any crisis. Being able to communicate effectively with all parties that are involved in the crisis from beginning to end is essential. Informing the public has to be done in a way that will not cause panic, but also keep the public informed of the crisis and what the public can do to protect themselves from disease, injury or even death. Getting information to the public will be a challenging factor…
Communication and Crisis HCS/320 March 1, 2015 Communication and Crisis “Because every company, government agency and non-profit in America could be affected in some small way, requiring big communications, Braud says public relations professionals need to have their A-game ready. He says every crisis communications plan needs to be updated and organizations no plans need to stop everything right now and focus on what lies ahead.”(2010, PR Newswire) Having a great communication plan can…
HCS/320 - HEALTH CARE COMMUNICATION STRATEGIES Communication and Crisis Marcela G Trevino June 01, 2015 Instructor: Evelyn Bell Campus: ONLINE MAIN Group ID: BSDC1GTRE2 Communication and Crisis In any healthcare setting, good communication is the key for success during any type of emergency. Emergencies are unpredictable; therefore, preparedness can make a huge difference for your healthcare setting. It will be impossible to predict the magnitude of the crisis, which is why there is…
Crisis Communication Cassidy Allen HCS/320 Marilyn Goodloe 10/19/2014 As the Regional Director of Emergency Management INC, I come to you today with vital information pertaining to the official reports of the contamination of many of the metro community’s water supply. It is of great importance that we discuss the communication of this water scare and what is going to be effective and non effective during this crisis. In this meeting we will discuss and determine the best way to collaborate…
RUNNING HEAD: Communication and Crisis paper Communication and Crisis Paper University of Phoenix HCS/320 August 6, 2012 According to this Scenario: In 1979, the Three Mile Island nuclear reactor malfunctioned, releasing radiation into the environment. There were no immediate deaths or injuries resulting from the incident; however, the accident drew much media attention and created concerns in the local area and beyond. The major forms of communication used to report these events were…
Communication and Crisis Cynthia Hobbs HCS/320 Health Care Communication Strategies Polly Hanson June 1, 2015 Communication and Crisis As the director of the regional Emergency Management Office, I have been receiving official reports that the public water supplies of several towns in the area have become contaminated with a life-threatening biological agent. The crisis of contaminated water supply is an extremely delicate situation. The weight of people lives are in immense danger.…
Communication and Crisis Paper University of Phoenix HCS/320 Lorena Mesina June 27, 2013 Dawn Sienkiewicz Communication and crisis paper: When working in a hospital, setting whether it’s an emergency room, or management office, there’s going to be a time when you are going to experience some kind of face to face crisis, according to (Coombs, 1999) simply stated no organization is immune to crisis. A crisis can raise inside or outside the organization and according…
Healthcare Communication Methods By: Vernetrial Davis July 21, 2014 HCS/320 Robin Rompre A Change in Communication I’m Vernetrial Davis and I am the administrator of Houston County Care Center a long-term care facility here in Houston County. This facility offers long-term care services along with accommodations for one hundred and fifty live in patients. As the administrator of Houston County Care Center my responsibility is the quality and care for the patient or residents in whom…
