Eric S Nelson Professor Oliver Schwabe BUS3022 Fundamentals of Supply Chain Management February 14, 2015 “With operational cost rising and sales declining, the global coffee purveyor implemented a three-step plan to improve supply chain performance, cut costs, and prepare for the future” (Cooke, 2014). There is a big journey from the bean to the cup. Coffee and other merchandise must be sourced from around the globe to 16,700 retail stores, which serve about 50 million customers…
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