current issue and full text archive of this journal is available at www.emeraldinsight.com/1469-1930.htm JIC 10,4 IC reporting in the Australian Red Cross blood service 504 University of Sydney, Sydney, Australia and University of Bologna, Forli, Italy James Guthrie Peter Steane Macquarie University, Sydney, Australia, and Downloaded by Swinburne University of Technology At 22:42 13 May 2015 (PT) Federica Farneti University of Bologna, Forli, Italy Abstract Purpose – The paper aims to study and…
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