for us to change our way of thinking. Changing the System According to the Institute of Medicine’s report brief, Crossing the Quality Chasm: A New Health System for the 21st Century 2001, there are several methods to reinvent and improve the delivery of care at healthcare organizations. Improvement must begin somewhere; health professionals, federal and state policy makers, private and public care purchasers, regulators, managers of organization’s and governing boards and the consumer. These…
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