and macro analysis Sean Lancaster a,1, David C. Yen a,*, Shi-Ming Huang b,2 b a Department of DSC and MIS, Miami University, 309 Upham, Oxford, OH 45056, USA Department of Information Management, National Chung Cheng University, Ming Hsiung, Chia-Yi, Taiwan, ROC Received 25 March 2003; received in revised form 25 March 2003; accepted 30 March 2003 Abstract The Internet has increasingly been used for communication between people. Most users have no problem relaying messages, which do not contain…
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