COSTCO

HISTORY

Costco Wholesale Corporation is a warehouse club that provides a wide selection of

murchandise. Cosco is the seventh largest retailer in the world and the largest membership

warehouse club chain in the United States. It was founded by James Sinegal and Jeffrey

Brotman. Costco is headquarted in Issaquah, Washington, United States and was founded in

1976 in San Diego, CA and it’s first warehouse in Seattle, Washington on September 15,

1983. Costco has a total of 632 locations in the United Kingdom, Australia, Canada, Mexico,

Taiwan, South Korea, Japan, Spain and United States. They sell many different products such

as: meat, sea food, fresh baked goods, flowers, clothing, books,computer software, home

appliances, home electronics, jewelry, tires, furniture, wine.

Costco focuses on selling products at low prices often at very high volume. Main

competitors are Sam’s Club and BJ’s Wholesale Club in United States. Costco has 174,000

full and part-time employees. Also Costco was the first company to grow from zero to $3

billion in sales in less than six years. Moreover, most Costco locations have a food court

offering a %100 beef hot-dog or Polish sausage and drink for $1.5 the same price since 1985.

Piza is also available most of the locations.

LEADERSHIP ROLES

MENTORING:

COACHING

Costco is a company who train their management staff into not only productive managers but

also superior leaders. Costco warehouse employees training by other employees and managers

in the same department. For example the Front End is a department where the members check

out their items. On the Front End are packers, cashiers, supervisors, one assistant manager,

and the manager of Front End. When a new employee begins training as a cashier, another

employee will train the new employee. The trainer will lead this new employee to make good

decisions versus bad and lead him or her to do best at his or her job. The Front End also has

supervisors who lead the employees who they supervise. They lead in most circumstances.

The supervisors are they to make sure the cashiers are doing their jobs correctly and also to be

their mentors. New supervisor positions open up frequently and the current supervisors want

to be promoted making leadership important. The Front End manager and assistant manager

oversee the department. They write schedules and handle more of the administrative duties

needed. They are merely managers, they manage the department.

CULTURE AND ETHICAL ISSUE

A mission statement is a statement of the purpose of a company, organization, its reason for

existing.

Mission statement of Costco: To continually provide our members with quality goods and

services at the lowest possible prices.

CODE OF CULTURE AND ETHICS

1) Obey the law

2) Take care of our consumers

3) Take care of our employees

4) Respect our suppliers

5) Reward our shareholders

1) Obey the law: Conduct business in total compliance with the laws of every

community

2) Take care of our consumers: They provide top quality products the best prices in the

market. Also