since the 1980s has been steadily growing in popularity. Ethics, Integrity, Trust, Training, Teamwork, Leadership, Recognition, and Communication all make up Total Quality Management. These eight key elements are divided into four groups according to their function. These groups are Foundation, Building Bricks, Binding Mortar, and the Roof. This is an important idea because a business is much like a building; if the building is going to last, the pieces must be equally strong. If there is a leaky…
Words 804 - Pages 4