Outcome 1: Understand the purpose of planning communication
1.1 The benefits of knowing the purpose of communications is that we understand how to respond to people in the correct way when talking to them and also we understand how to interpret what they are saying
1.2 The purpose and benefit for know who your audience is, is that you can change your style of communication. If you met someone new, you are more likely to speak to them differently to an old friend. This is true for all communication. I wouldn’t speak to some conversationally via email the same as if I was speaking during a presentation.
1.3 If you know the intended outcome of communication then you can understand how it is going to be interpreted by the audience. If you think over what you are going to say/write before you go ahead with it then you can read/listen to it from an objective point of view and ensure that their interpretation is the intended one. Also, if you know the intended outcome of communication then you can prepare yourself appropriately. For example, if you are giving a presentation on a new piece of software, then it is reasonable to expect questions therefore you would prepare yourself by thinking of what questions people may ask and then going and finding the answers to these questions.
1.4
Outcome 2: Understand how to communicate in writing
2.6 If I was writing a letter regarding a Service User I would check the information was accurate by going through that persons case notes to ensure dates and details were correct. I would also speak to my colleagues and ask them to read it in an objective view and see if what I had written was in an appropriate manner and whether it could be misinterpretated in a damaging way.
2.7 The purpose of using accurate grammar, punctuation and spelling in written communication is that it looks more professional and if we don’t write to people accurately then their opinion of the company will go down affecting the business. A reason for using accurate grammar, punctuation and spelling is that it can change the whole meaning of a sentence and the readers’ interpretation of the sentence. For example writing the word “scarred” rather than “scared” on an Adult Trigger Form can change the severity of the form.
2.8 The term “plain English” means simple terminology without jargon or acronyms. An example of this would be the term “NI 135”. Working with Social Services in the Performance section, NI 135 to me means the National Indicator 135 which relates to the number of Carers Assessments carried out successfully by the team and the target they must reach as a whole. “Number of Carers Assessments carried out by the team” is a lot simpler to understand as someone with no or little
Related Documents: communicate in a business environment Essay
COMMUNICATE IN A BUSINESS ENVIRONMENT Candidate: Frances Chambers Workplace: Unit: - 222 Level: 2 Credit Value: 3 This statement demonstrates my knowledge and understanding of Learning Outcomes. Learning Outcome 1: Understand the purpose of planning communication 1.1 Explain why different communication methods are used in the business environment. Effective communication is vital to the smooth running of a business and various methods of communication are used within a business environment…
Role of Business Module 1-4 ⁃Evolu on of Business Business Messages Module 56 Module 712 Interac ons Rela onships HowBusinessesCommunicateandInteract. Housekeeping • Changing Tutorials • Assignment One – Further information see Assessments and Workshop Resources on BlackBoard – Attend Tutorial 2 to pick your company • Scholar Centred Discussion – Presentations – Important Skills – Assistance Learning Outcomes Learning Outcome 2 • Critically evaluate how business communicates in a culturally…
Business Communication Trends Luis D. Maymí Romero University of Phoenix COM/285 Prof. Richard Valdes Gonzalez April 27, 2015 Business Communication Trends Previously, communicating in an effective, yet proper manner was about sending memos, writing business letters and so on. With technological changes, contemporary business communication is much more than that. Being able to communicate effectively is a valuable trait that can help your business career flourish. In my line of work we have to be…
Jazmin Espinoza Business Article Prin. Mgt. 10/5/14 Successful Business Communication: It Starts At the Beginning By: Amy Rees Anderson The article starts with Amy Rees Anderson going to detail about her attending Dr. John Lund seminar on communication. One thing that stood out to her the most is when Dr. John Lund said, “Don’t communicate to be understood; rather, communicate so as not to be misunderstood.”(Lund, John Dr.) She believes that it was a great way to put into perspective the efforts…
smooth relations with other people. They can be your family, friends, colleagues or even strangers. Good communication is very important aspect to any job. Communication is important in all levels of an organization. For example, co-workers may communicate amongst themselves. Communication is more than merely keeping the employees updated as to what may be going on in your organization or in the company at large. To do that, all you need is an email message and a computer. Real communication…
communication, and who does it? Here we take a look at, Michael b. Good man (associate professor and director of the M.A. program) in corporation and organizational communication. Corporate communication is the total of a corporation’s efforts to communicate effectively and profitability. Obviously the action any particular corporation takes to achieve that goal depend in large part on the character of the organization and its relationship with its suppliers, its community, its employees and its customers…
Employees Communicate Effectively as a team? In many cases women are thought to be completely different from men. They are believed to have differing interests and this creates a barrier of communication in most cases between men and women. With this being said, is it possible for male and female employees to communicate effectively as a team? Or is this something that just cannot be achieved?. When it comes to communication, both male and females communicate differently. Males communicate to give…
communication style and used that knowledge to better understand ourselves and how we can effectively communicate with people. Our interactions would be that much powerful. Communication Styles Assessment People have been communicating for centuries. They have communicated through words, symbols, hand gestures, body language, eye contact, and some say even spiritually. It’s how we choose to communicate with one another and how we interpret the message that determines how effective we can be when communicating…
Organizational Behavior Terminology and Concepts In today’s business world people are important assets to a business or organization. Because people are important to organizations both big and small, understanding how people interact within various groups is essential. An individual’s interaction within a group is known as organizational behavior. The study of peoples’ behavior in groups is becoming an important factor in organizational structures. Studying organizational behavior is a critical…
the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. Internet- is a very smart way that allows company to have its own website to reach larger audience as well as attracting new customers and employees from everywhere. It’s also used to communicate directly with customers with news and updates…