Zemel, Managing Business Process Flows: Principles of Operations Management, 3rd Edition, Publisher: Pearson Prentice Hall. (Luehrman 1998) Luehrman, T.A., Investment opportunities as real options: Getting started on the numbers, Harvard Business Review, vol. 76, pages 51--66, 1998. The textbooks are not required, but are recommended. The problems at the end of…
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