Case Study Complaints Holly Crabtree July 8, 2013 LTC/328 Michele Lardiere
Case Study Complaints Complaint 1 To Whom It May Concern, July 8, 2013 I am one of 90 police officers currently employed by Mason, Illinois. The new pay-for-performance plan instituted by the Mason police department is a form of discrimination against seasoned officers. The plan violates me and others 40 or older, according to the Age Discrimination in Employment Act (ADEA) (Brody & Chang, 2008). Officers obtaining higher accomplishments will receive higher biyearly performance evaluations using the pay-for-performance plan. This assessment will not accurately depict a veteran officer’s ability to perform his or her job. The ADEA protects workers This may not seem like a major offense but it is a form of discrimination (Walker, 2008). I may not be the fastest employee but I complete my job tasks in the allotted timeframe. I should not be antagonized for aging. I come to work when scheduled and do my job to the best of my ability. My job is important to me and I want to remain in the workforce for as long as I can. However, I cannot continue to work in a hostile environment created by Mike Johns. On January 29, 2013 I tripped over a pallet and fell. Mike came over and stated that I was “old and blind maybe I should get a cane and glasses”. Yes, my vision has decreased with age but my falling was an accident. I could not see where I was going because my hands were full. Mike later stated, “Hey Pops maybe you should give it and retire. You’re can’t even walk without tripping. Are you blind?” A few days later Mike was telling other employees that I had blacked out. This was not the case and he knows it. I do not want the other employees afraid of me or thinking I have issues. These management practices are unacceptable and make for a negative working environment (Walker, 2008). These comments can take a toll on anyone, let alone an aging individual. I hope that these issues with Mike can be resolved with this letter of complaint. I will however lodge a complaint with the Equal Employment Opportunity Commission if the discrimination continues. Sincerely, Gerald Baker Complaint 5 To The Equal
individual merit. Today, most cases of discrimination that are brought to court are related to employment discrimination. The plaintiffs have different reasons for filing a discrimination lawsuit against their employers. Some employees file a lawsuit because they were denied a promotion, other file a complaint because they are paid unequally with their co-workers who have same qualification and job performance as them. Additionally, there are other employees who bring a complaint against their former and…
A CASE STUDY ON THE DIFFICULTIES FACED BY TM POINT KUALA SELANGOR IN OPERATING IT SHOP BACHELOR OF BUSINESS ADMINISTRATION WITH (HONS) OPERATIONS MANAGEMENT FACULTY OF BUSINESS MANAGEMENT NOVEMBER 2009 AbstrAct ABSTRACT This case study will be conducted in TMpoint Kuala Selangor. I would like to identify the difficulties faced by this organization in operating it shop. As this company is a serviceoriented organization, they need to satisfy customer’s needs and wants. Sometimes, they…
Report case study Team A Thomas Sherman, Carlos Quevedo, Edward Martinez, Pamela Ramirez, Maira Urosa CJA/474 October 7, 2014 John P. O’BRIEN Agenda Summary of the Case Study TOM Identify the problem situations that are occurring TOM Identify the behaviors that Ima is demonstrating that may make her a problem employee MAIRA Legal issues that may be involved PAM Remedial or disciplinary action that should be taken CARLOS Justification for the action(s) taken EDDY Case Study of Ima…
internal culture of excellent customer service Produce a vision and mission statement Implement a policy and procedures for identify customer needs Implement a policy and procedures for customer feedbacks Implement a policy and procedures for managing complaints Utilize the results of the RATER surveys to modify widgets standards Issues: Acceptable tolerance +/- 5% Loss of 40% of sale Existing machineries produce 70% of widgets with accuracy +/- 1% , 20% with accuracy +/- 10% and 10% with accuracy of more…
Case Study Justin Caillouet Fundamentals of Occupational Safety and Health Professor Ralph Blessing December 27, 2014 Justin Caillouet Fundamentals of Occupational Safety and Health Professor Ralph Blessing December 27, 2014 Case Study The area under investigation had several complaints from 12 female and 2 male workers complaining of lightheadedness and dizziness. All of these workers work in the same area of the production area. This area included 20 loading docks, 2 railroad car areas…
snacks commercial, in which a mom and her kid are grocery shopping and the kid asks for a snack. Incessant begging leads to the mom giving him fruit snacks to make him happy. General complaints: • Poor judgment of educative methods – snacks will educate a whiny child. Research objective 5 Problem: complaints on Betty Crocker´s FB community by mom´s about poor judgment on educative methods when child is whining. Fruit snacks management team can fix the problem by listening and engaging…
Weighting: 100% Length: No fixed length ASSESSMENT 3 Objectives This assessment relates to course learning outcomes 1 to 6 stated in the e-course profile. Assessment 3 is an individual assessment. Assessment 3 is based on the attached case study. In Assessment 3 - Modelling, you are required to complete tasks below which assess your general course knowledge, particularly your course knowledge on modelling diagrams from weeks 6-10 about different facets of systems development. Please…
CASE STUDIES Case Study 1 (13.1) Issues 1. The SEC is often called the “watchdog” of corporate America. How does it assist in preventing fraud? 2. According to the summary, why did the Waste Management executives commit the fraud? 3. You are an ambitious manager in the sales department of a company and have just received the upcoming year’s targeted earnings report. You are concerned that top management has set revenue targets for your division that are practically unreachable.…
Chiropractic Treatment of Shoulder Pain: A Case Study Center for Health and Optimum Performance 1269 Barclay Circle Marietta, GA 30060 Christi Osborne, B.S. Student Clinician, Life University College of Chiropractic 2039 Powers Ferry Rd. Apt H Symrna, GA 30067 423-331-4670 Osborne0788@yahoo.com Advisor: Dr. Rectenwald Abstract Objective: The purpose of this case study is to provide a detailed report on the symptomatic improvement of a patient with shoulder pain with accompanying toe pain…
Midterms Returned & Comments 2. A few final remarks about I.P. 3. Ethics of Advertising & Marketing: (Video + Lecture) Midterm Info: High: 96% Avg. 76% Generally, very well done, esp. Case Study One more thing to go: Final Exam worth 55%. Take home; 1 week; Prof Orend grades it; noncumulative with exception of Case Study Method. Office Hours: Every Monday. HH 327. 3:45pm 5:15pm EMail: bdorend@uwaterloo.ca (e.g. for soft copy of Question Sheet) 2 I.P. Issues: 1. OxyContin (opiate…