1.0.Company Background Commonwealth Bank of Australia (CBA) is one of largest retail bank in Australia and one of the ‘Big Four’ Bank. It is providing a wind range of retail banking, business banking, premium banking, institutional banking, superannuation, funds management, insurance, investment and share broking products and services (commonwealth Bank, 2013). First branch opened in Melbourne in 1912. Commonwealth Bank vision is “to excel at securing and enhancing the financial…
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