If I were to approach the CEO and other executives of a company that I was newly involved with, I would create some sort of spreadsheet, or report with all of the information beforehand. In creating a report before I would be in the meeting it would give the opportunity to put all of my thoughts out, and be able to arrange the way and order I would speak about specifics. When presenting this report, I want to be confident and well educated on what I am talking about, leaving no room for picking or judgmental responses which will be expected when trying to point out a problem being a “newbie”.

After I present to them this information of my findings, I will have already had a POA of how to address this to our customers. I would like to potentially notify them the way any other company notifies customers of their products by doing a “recall” on the product so that it can be fixed to ensure the safety of the product. This can be a real burden on the company not just by effecting the name of the company but funding wise as well as you would need to correct the problem of potentially billions of products that were defaulted.

As far as “internal actions” that would need to take place to ensure that this does not happen again, the company would need to reeducate the people involved in making the product.
If the products are created via mass production, the inspectors would need to be well educated on knowing the product, as well as passing the product with a mandatory safety inspection to ensure the consumers will be getting a safe product worth their time and money. After a recall on a product, it will be hard to get sales up again in fear it may default again so educating the staff and inspectors on the revised product will be vital to