Jueli Ma 10/05/14 Nowadays, the workplaces are becoming more diverse than ever before driven by the globalization. Diversity issues are considered important for managing workplaces due to the increasing differences among people in race, culture, religion, mental or physical ability, heritage, age, gender identity and other characteristics (Esty, et al., 1995). Since managing diversity remains a significant organizational challenge, managers must learn the managerial skills needed in a multicultural…
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