MGMT 3031 STUDY PACKAGE FOR EXAM 3 – FALL 2012 EXAM 3 WILL COVER SCHERMERHORN CHAPTERS 11 (LEADERSHIP), 14 (TEAMS AND TEAMWORK), 16 (DIVERSITY AND GLOBAL CULTURES) AND 17 (GLOBALIZATION AND INTERNATINAL BUSINESS) AND THE MOVIE GUNG HO

POTENTIAL TEST QUESTIONS FROM CHAPTER 11 – LEADERSHIP

FILL IN THE BLANKS
1. Managerial power = ___Position__ power + ___Persional___ power
2. List the 4 leadership styles presented by Schermerhorn
a. Autocratic Style -- Acts in unilateral command and control fashion
b. Human Relation Style -- Emphasizes people over tasks
c. Democratic Style -- Encourages participation with an emphasis on both task accomplishments and development of people
d. Lassize-faire Style -- Is low on both tasks and people

3. Blake and Mouton’s managerial grid contrasted concern for __People_ and concern for ___Results___
4. According to Hersey and Blanchard, leadership style depends on the __Maturity (Experience)__ of the employee.
5. Schermerhorn listed 8 leadership traits. List any 5
6. According to Fiedler leadership styles are either _Task_ motivated or __Relationship__ motivated
7. According to Drucker don’t ever think or say __I_; think or say _We__
8. Levels of management should be __kept to the minimum_
9. According to Drucker, the __smaller___ the organization the better the organization
10. According to Drucker organizations exist to fill a __customer__ need
11. ____________leadership builds trust from a foundation of personal integrity

DISCUSSION
1. What did Tom Landry say about leadership
‘leadership is getting people to do what they do not want to do in order to achieve what they do want to achieve’

2. List and define the 4 leadership styles presented in the text
a. Autocratic Style -- Acts in unilateral command and control fashion
b. Human Relation Style -- Emphasizes people over tasks
c. Democratic Style -- Encourages participation with an emphasis on both task accomplishments and development of people
d. Lassize-faire Style -- Is low on both tasks and people

3. Discuss Fiedler’s Contingency Theory
Suggests that the best leadership style depends on the situation – and the people involved

4. In one sentence define House’s Path Goal Theory
5. List and define House’s four path-goal leadership style
6. Discuss the characteristics of a transformational leader
Transformational Leader – Is Inspirational And Arouses Extraordinary Effort And Performance

7. Discuss Peter Drucker’s “good old-fashion leadership”
Good leaders have integrity; they mean what they say, earning and keeping the trust of followers.

good leaders define and establish a sense of mission; they set goals, priorities and standards.

Good leaders accept leadership as responsibility, not a rank; they surround themselves with talented people

8. Simply draw Blake and Mouton’s Mangerial Grid

TRUE/FALSE
__F___ Most employees believe that leaders most often act in the best interest of the organizations
___F__ 65% (33%) of managers are perceived as strong leaders
___F__ Delegation is usually beneficial for young, inexperienced employees.

MATCHING

__1___ Power __8___ Informational power
__11___ General Colin Powell
___4__ Transactional leader __9___ Referent (charismatic) power
___7__ Peter Drucker
__14___ Reward power __10___ Expert power
__16___ Henry Kissinger __6___ Connective power __2___ Warren Bennis __5___Hersey and Blanchard
__13___ Coercive power __12___ Legitimate power
___3__ Fred Fielder __15___Transformational Leader

1. Power The ability to get others to do what you want them to do.
2. Warren Bennis Leadership is the capacity to translate vision into reality
3. Fred Fielder A person’s personality influences his or her leadership style
4. Transactional leader Directs the efforts of others through tasks, rewards, and structures
5. Hersey and Blanchard Leadership style depends on the (job) maturity of the follower (employee)