Task Name
PERFORMANCE MANAGE PROJECT
BSBMGT502B
Task Number 1
Student Name: TA Sidharth
Description :
House friend’s is a Homewares retailer.it has specialising in bathroom fittings, bedroom fittings and decorative items.it has a chain of eight stores. All stores are situated around the greater area of each state’s capital city. These stores are open from 8.30 am to 5.30 pm on Monday to Friday and 9.00am to 3.00pm on Saturdays. Different types of payment options are available like Cash, Credit cards, Cheques and gift cards. Trade customers will get an invoice end of the every month. House friends store has exchange option with proof of purchase but not refund. As of now the store has three cashiers, three floor sales
active Listening

clarifying

summarising

Did the coach ask probing questions?

Did the coach allow the employee time to think before replying to questions?

Did the coach use body language cues to help put the employee at ease?

Did the coach acknowledge the employee during the coaching session using positive feedback?

Did the coach provide constructive feedback to the employee during the session?

Did the coach provide strategies for continuous improvement for the employee?

Did the coach identify his or her strengths and weaknesses as a coach/manager?

Did the coach identify areas for self improvement?

Comments/feedback to coach

Develop a flow chart :

Performance Review
Name of employee: Sidharth
Name of manager : Xx
Date of coaching : xx/xx/2014
Worker response
Opportunity for development

Manage people performance Task 2
Anna termination –Case study
Sam was programmer in a security company . She has missed deadline on the project . The security company has been started working on a new project and sam is not