Twenty1irst Century: Control, Empowennent, and Information Technology Thomas W. Malone I I I I I I I Au CONTEMpORARY MANAGEtS stifling innovation and creativity by trying to micromanage their organiza tions? Or are they managing the~ ~!&,anizations like ~ m'!!1Y autonomous fiefdoms, failini 10 reap the benefits of one big company? Is empowering employees just a fad-or is it the only way to succeed in the future? When and how to exercise control is one of the oldest and most difficult problems in management…
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