to face posture. You should keep eye contact without staring, gently lean towards them but do not invade their personal space as this can make them very ill at ease. It is important to make regular eye contact and observations even when completing paper work, this will assure the client that you are listening. How you communicate both verbally and with body language whilst collating information will affect the responses you get from your client which in turn will affect you treatment. The main purpose…
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