BBUS 272 – Organizational Behaviour and Management
Instructor: Amy Tucker
Mid-Term Exam

Test No. 2

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Directions:

1. Read the multiple choice questions carefully and choose the best choice.

2. Choose from A B C D or E.

3. Each correct question is worth one mark.

4. Please post your multiple choice answers to the Scantron sheet using a lead pencil.

5. Please post your full name, student number and test number on the Scantron sheet.

Note: This exam booklet will not be marked.

Academic Honesty
Students are referred to TRU policy ED 5-0 and are expected to govern themselves accordingly. Student dishonesty will not be tolerated and will result in a failing grade for the work submitted and may result in a failing grade for the course. Students are responsible for learning about what constitutes dishonesty, and plagiarism. It is their responsibility to have the topic clarified if they do not fully understand the expectations.

1. Which of these statements about the field of organizational behaviour is FALSE?
A. Organizational behaviour scholars study individual, team and structural characteristics that influence behaviour within organizations.
B. Leadership, communication and other organizational behaviour topics were not discussed by scholars until the 1940s.
C. Organizational behaviour emerged as a distinct field around the 1940s.
D. The field of OB has adopted concepts and theories from other fields of inquiry.
E. OB scholars study what people think, feel and do in and around organizations.
2. Organizational behaviour knowledge:
A. originates mainly from models developed in chemistry and other natural sciences.
B. accurately predicts how anyone will behave in any situation.
C. is more appropriate for people who work in computer science than in marketing.
D. helps us to understand and influence the behaviours of others in organizational settings.
E. None of the answers apply.
3. Which of the following is a form of knowledge acquisition?
A. Hiring job applicants.
B. Research and development.
C. Information sessions where employees describe to colleagues unique incidents involving customers.
D. All of the answers are correct.
E. Hiring job applicants and research and development.
4. ) Values have become more important in organizational behaviour because of:
A. increased demand for corporate social responsibility.
B. increased pressure on organizations to engage in ethical practices.
C. direct supervision is expensive and incompatible to today's workforce.
D. All of the answers are correct.
E. None of the answers apply.
5. André is a doctor who is quick to mention this when he first meets other people. He also tends to perceive himself and other physicians in a more favourable way than nurses and non-medical staff. Which concept best explains André's perceptual process?
A. Attribution theory
B. Social identity theory
C. Self-delusion
D. Self-efficacy
E. Extroversion
6. Canadians tend to have:
A. a high collectivism value orientation.
B. a high nurturing-orientation value.
C. a low individualistic value orientation.
D. a high individualistic value orientation.
E. a high nurturing-orientation value and a low individualistic value orientation.
7. Ethics is most closely related to:
A. values.
B. locus of control.
C. the Myers-Briggs type Indicator.
D. personality.
E. ability.
8. _______ represents the forces within a person that affect the direction, intensity, and persistence of voluntary behaviour.
A. Motivation
B. Personality
C. Values
D. Ethics
E. Ability
9. Stereotyping is based on which of the following?
A. Social identity theory
B. Self-fulfilling prophecy
C. Selective attention
D. Attribution
E. None of the answers