When should you plan to arrive onsite? A) At the allocated time B) 15 minutes prior to the allocated time C) Transformation start times are up to the manager onsite D) One hour prior to the store opening When can you begin patching work on the new devices? Re-Patching isn't a requirement for this Install Re-patching can begin once you have built and installed the new IP phones on desks Once you have racked the new equipment you can begin Re-Patching Re-Patching can only begin once you have confirmation from the ODE (off sure Deployment Engineer) Which Switch will be connected to the firewall onsite? .10 Copy Centre .8 Telcom Switch .9 Cash Office .7 Sales Manager Office What is the average time an Install should be completed in (including Upload of documents)? 8hr 12hr 9hr 6hr Which Sections of the CJS (cutover Job sheet) require the engineer to enter information? (choose all that apply) Pre NetX Device verification Phone deployment Jobsheet Return Summary Decom Log Which of the following documents must you carry printed versions of onsite? (Choose all that apply) A) Phone Guides - 6901, 7925 & 7931 B) MOD (Manager on duty) sign off document C) Letter of authorisation D) Desi Label's - Staples IP phones Who performs the 911 IP phone test onsite? MOD (Manager on duty) Engineer onsite Which of the following devices need to be decommissioned on successful installation of new equipment? (choose all that apply) Legacy Switches Legacy Phones Legacy Router Faxes What is the best practice for patching devices? A) Verbally confirming each source and destination port with the ODE (off sure deployment engineer) B) Using the As In patch schedule in the CJS (cutover Job Sheet) C) Using the To Be patch schedule in the CJS (cutover Job Sheet) D) None Of the above Which of the following commands needs to be run on the Legacy network devices to ensure a successful Decommission? Delete All Erase Running-Config Erase Startup-config Erase All How many different types of installations are there? A) There are three types of installation (Cisco, Nortel & Vertical) B) There is only one type of installation C) There are two types of installations (Cisco & Non-Cisco) D) None of the above What is return Summary Tab of the CJS (cutover Job sheet) used for? Any equipment returning to NSC staging facilities for refurbishment must be recorded in the CJS in the return Summary. That tab is not required to be completed Only DOA (dead on arrival) equipment needs to be returned to the NSC Staging facility All new equipment installed needs to be recorded in the return summary tab Previous Which of the following equipment must be taken to site for an installation? Labeller & Labelling tape 1 x 10m & 3m Cat5e cables for testing purposes Cisco Console Cable (RJ45 - DB9) Mobile Phone & Charger Screwdriver - Various (flat head & Phillips head Laptop And Charger - With CJS (Cutover Job-Sheet) & SOE (Sequence of Events) documents locally stored Which document contains the IP phone test scripts? A) It is a separate document B) IP phones aren't tested during the install C) CJS (cutover Job sheet) D) None of the above Which areas of the Store do you require access to complete the Installation? All areas of the store that require equipment to be installed or decommissioned. Only the areas that have network devices installed Only the area that customers have access too Only the areas that have phones installed Which document contains the BOM (Bill of material) for the Site? CJS (Cutover Job Sheet) Itinerary Email MOD (Manager on duty) Sign off document Desi Strips What is the recommended amount of phones
