``Looking out of the black-hole'' Non-union relations in an SME Tony Dundon, Irena Grugulis ``Looking out of the black-hole'' 251 Manchester School of Management, UMIST, Manchester, UK, and Adrian Wilkinson Loughborough University Business School, Loughborough, UK Keywords Employee relations, Management styles, Small firms, Trade unions Abstract Using a single case study approach this paper provides empirical evidence about managerial practices in a small, non-unionised firm…
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