D.Q. 1:
Of the employee characteristics listed the one I think has the greatest impact on employee behavior is job satisfaction and I think this is true for severely different reasons. Job satisfaction is a complex feeling that employees develop and is influenced my many different facts that determine if an employee is happy or not with their job. The textbook points not that, “A job is more than just shuffling papers, writing programming code, waiting on customers, or driving a truck. Jobs require interacting with co-workers and bosses, following organizational rules and policies, meeting performance standards, living with less than ideal working conditions, and the like.” An employee’s happiness with their job affects productivity. If an employee is satisfied with their job and enjoys the work they do they are in turn more productive because they work more. People spend half their time at work or going to work and if they are unhappy with their job then they are going to look for reasons not to work or not to go to work because they would prefer to be somewhere else. People in groups tend to follow what the majority is doing so one unhappy person can influence others and quickly all employees are unhappy with their job and everyone’s productivity.
D.Q. 2:
The types of assessments and evaluations I would use to determine the characteristics of my employees would be a personality survey at the application process, team meeting, job satisfaction surveys quarterly, and to talk to and get to know my employees. The type of tool used does make a different and needs to fit the situation it is being applied to. From applying for different jobs myself over the years many organizations when applying for a job have the person answer survey questions to see where their values are, how friendly they are, and others