The cases does not give any specific issues to be solved by any specific individual,the detail description of Ray Burnett’s day on job is to apprise the readers of the kind of issues involved in selling the HPLC instruments and related products. It also highlights the concerns of salesman about the targets, These people were effective only in short term and stayed only for 12 to 18 months, starting the entire cycle of training and giving a setback to rapport building with customers, which usually required one to three years.
The territories divided among the division were based on the fair division approach and hence no single division can have most of the developed territory. The business growth requires that the territory be divided into two or to enhance the job the sale people were rotated among the territories these causes a loss of rapport which the earlier sales force has built.
The customer support was providing the technical support, request for information services and receiving the order over phone. Despite the customer support, the sales representatives were spread thin in providing the support and resolving customer issues. This left a very little time for them to pursue new business development and the vacancy in National accounts manager (NAM) position added to the burden of the sales people. Chane Graziano intends to fill the NAM vacancy internally and make it a training platform for senior sales representative. The salary structure is also up for revision but nothing has been implemented yet. He has approached Ray Burnett for the same.
Alternatives
1) Hire more number of sales people and provide comprehensive training to decrease the burden on sales force along with filling up NAM vacancy 2) Hire additional service technicians to support
Explore Chromatography: See What’s in the Ink. Abstract Chromatography separates inks using different solvents and a filter paper. In our exploration experiment, we studied how different solvents affect the type and rate of separation. We kept everything else the same. We then studied and explored different terms and scientific reasoning that explained why what we had seen happened. Introduction This lab was one of exploration . The only scientific element was that of learning. The p…
Observe Dye Seperation By: Joseph Lundgren Abstract Liquid chromatography was used to observe the differences in dye separation between two washable markers. We hypothesized that if two washable markers were subjected to chromatography, then the mixtures will appear to be the same. A simple liquid chromatography rejected our hypothesis. This method could be continued to contrast the brands of washable markers and decide which marker is the best buy. Introduction Washable markers come…
CHEM 2120 Experiment 2 Column Chromatography of a Spinach Extract Index Objectives Experimental Procedure Introduction Write-up Prelab Preparation References Objectives i. To learn the technique of column chromatography. ii. To learn how molecular polarity determines both the solubility and the relative column migration rates (Rf) of different compounds. iii. To determinethe relative polarity and colours of chlorophylls versus carotenoids. Introduction Organic chemists use a variety…
Chromatography Introduction Chromatography is the separation of mixtures into their components as a result of differential distribution of the solutes in order for identification, analyses, purify and/or quantity of the mixture for a mobile medium and for a stationary absorbing medium. Examples of when chromatography is used are in pharmaceutical companies in order to find out the amount of chemicals used in each new product, hospitals for detection of sugar/blood levels and law enforcement for…
ALERT ENERGY CAFFEINE GUM Introduction Liquid Chromatography similar to gas chromatography is the separation of compounds. There are several types of liquid chromatography but the main ones are High Pressure Liquid Chromatography (HPLC). The HPLC separates compounds that are dissolved in a solution and they are separated by injecting a small amount of the sample into a column. The components pass through the column at different rates due to the partitioning of the samples. The HPLC is generally…
understand how it relates to chromatography. The purpose of this lab is to be able to understand the procedure of chromatography, by reconstructing a specific chromatograph. Procedure: Make a hole in the center of the filter paper with the tip of the pencil Make dots, each with a different marker, around the center of the filter paper If you want to write on the filter paper, make sure it’s in pencil so it won’t mess up the chromatograph. Get a cup filled half-way with water, the edge of the cup…
principle for separation in normal phase, reversed phase, ion-exchange and gel permeation chromatography? Normal and Reversed Phase Chromatography What is the relationship between polarity of the mobile phase vs. elution time and resolution in normal phase and reversed phase chromatography? Study slide 6 very carefully that illustrates that the use of stronger mobile phase in normal and reversed phase chromatography decrease run time but also decrease resolution and vice versa. You should be able to…
Introduction ¹When carrying out chromatography there would always involve there being a stationary phase and a mobile phase. The stationary phase is the filter paper that is used and the mobile phase is the liquid mixture. Chromatography has its different uses but is commonly used in crime scene investigations, in cases where blood is needed to be tested for traces of alcohol in hospitals chromatography is used also you’re able to find out the level of pollutants in water supplies. ¹…
Experiment 5 TLC CHROMATOGRAPHY How Can an Impure Solid Substance Be Purified and How Can Purity Be Measured? G. General Overview of the Experiment: Group members collaborate to choose various mixtures of hexane and dichloromethane developing solvents to test for separating fluorene from the impurities in the crude preparation that is available. Each group member does a TLC analysis of the crude fluorene preparation in a different solvent system. Each group chooses its best solvent…
INTRODUCTION CHROMATOGRAPHY Chromatography was originally developed in the year 1903 by the Russian botanist Michael Tswett in percolating a petroleum ether extract through a glass column packed with powered calcium carbonate for the separation of colored pigments. Elution means a chromatographic separation involves the placing of the sample into a liquid or solid stationary phase and passing a liquid or gaseous mobile phase through or over it. Whether…
