With any new product customers will always have ethical questions and concerns. Some questions they may have are:

Will I suffer a loss of my inventory control?
Will the VMI system try to take advantage of our company or put their goals above our own?
Will the VMI system handle all of my needs?
Will the VMI system be reliable?
Will VMI be expensive for us?
If our business system is difficult to work with will it be able to share the information required for VMI?
Will sensitive information like sales, usage, or inventory figures be kept confidential?

To answer those questions, no, any good VMI system will give continuous access to their information. It will allow regular monitoring of inventory details. A good VMI system will be based on mutually agreed objectives and continuous reporting. A good VMI system will be designed by VMI specialists. It will be handled by VMI specialists with years of VMI experience. It will be upgraded over time to find solutions to customer's wants and needs. A good VMI system will be maintained twenty four hours a day, seven days a week. It will have a good disaster recovery plan for any unforeseen items. The suppliers cover most of the cost of the service itself, so there is typically no on-going cost to the customer. Some customers will have a one-time cost to configure their business system to exchange information with the VMI solution. It will have The flexibility to handle a wide variety of data formats and communication