employees would improve productivity without the fear of becoming so efficient they were overstaffed. In addition to the no-layoff policy, VMMC also instituted several methods to reduce waste, increase efficiency, and promote safety such as value-stream mapping, rapid process improvement workshops, 5S, 3P, everyday lean, patient safety alert systems, and bundles. Effect of the Physician Compact One of the first decisions made by Kaplan as CEO was the initiation of the physician compact. The physician…
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