Created By: Paul H. Resources Director of Human Resources, Utiliscan Corporation
Purpose:
The following conceptual plan for growth and development is being prepared in response to an administrative request from the CEO, CFO, and VP of operations at Utiliscan Corporation. The aforementioned request was presented to the Department of Human Resources following the performance and analysis of a mandatory employee survey. This survey revealed unidentified levels of employee dissatisfaction and several concerns surrounding quality and safety improvements needs in our facilities. The survey was conducted over a two week period and was completed by all 240 of our current employees. This brief conceptual plan works to address specific changes that are needed to our systems, processes, policies, and activities. Although there has not been sufficient time to assemble accurate costs for the listed recommendations presented, each identified deficiency listed below has been presented with its recommendations in order of increasing estimated cost formulated by the Office of Fiscal Services. We have also worked to categorize each of the recommendations as a change to our company’s systems, processes, policies, or activities. Following receipt, review, and acknowledgment of this report, a meeting will be scheduled to discuss a specific course of action with listed priorities of improvement.

Identified Deficiency #1:
78% of all current employees have identified themselves as being satisfied due to low levels of managerial oversight. Although this metric was a level of satisfactions it is concerning as it hints to a deficiency in our current oversight protocol. This compounded with only 30% of employees presenting issues with the quantity of work they are assigned.
CATEGORY OF RECOMMENDED CHANGE: Company Systems and Policies Recommendations
ESTIMATED COST:
RECOMMENDATIONS:
INCREASE SUPERVISION OVERSIGHT
Increase the quantity of well-trained and properly selected staff
Establish policy for ensuring that supervisors are held accountable for efficient and productivity.
Rationale:
Increase supervision will increase employee production and overall quality of work. Making supervisors more responsible for employee production will not only increase production but also company revenue. Having well trained staff will be a great to help train future managers.

Identified Deficiency #2:
45% of all current employees noted that they did not feel safe in their work environment. This is extremely concerning as it may lead to increase liability for the company.
CATEGORY OF RECOMMENDED CHANGE: Company Systems, Policies, Processes, & Activity Recommendations Included
ESTIMATED COST: 100,000
RECOMMENDATIONS:
CONDUCT THIRD-SAFETY INSPECTION
PERFORM COMPANY-WIDE IMPLEMENTATION OF IMPROVEMENTS
CHANGES TO FUNCTIONING POLICIES
ENSURE MODIFICTIONS TO DAILY ACTIVITIES BY PROPER OVERSIGHT

Rationale:
Having great employee reviews on safely will allow managers and human resources officials inside knowledge on what needs to be fixed. Safety is a number one concern here at the company and having an external safely inspector will allow us to see other issues that have been neglected by current inspectors.

Identified Deficiency #3:
89 % of our current workforce notes dissatisfaction with the opportunities to improve their skills while working for Utiliscan. Additionally, 87% specifically noted that there were no promotional opportunities.
CATEGORY OF RECOMMENDED CHANGE: Company Systems, Policies, Processes, & Activity Recommendations Included
ESTIMATED COST: $120,000
RECOMMENDATIONS:
MONTHLY SKILL IMPROVEMENT LECTURES BY GUEST LECTURER
MANAGERIAL SKILL TRAINING PROGRAMS
IMPLEMENT 100% INTERNAL PROMOTIONS POLICY
IMPLEMENT GAURANTEED PROMITIONS PROGRAMS FOR SENIOR EMPLOYEES (>5 YEARS)
Rationale:
As experts in their field our employees often seek out opportunities to maintain and improve their skills. The