1.1 – In my job role I have to communicate with many different groups and individuals on a day to day basis. Firstly, it’s the residents. Having good and efficient communication allows you to meet all of their care needs correctly. Also, you build up trust and confidence which is also very important. Depending on each individuals needs you will have to communicate in many different ways. This can be verbal, your body language, sign language, picture/flash cards, brail. Also for the resident to be…
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