Tania Howe
Unit 301

Outcome 1
1.1
People communicate to show their needs, to share opinions they have. Effective communication can build strong relationships and create good social rapports.
We communicate by asking questions, sharing ideas, showing emotions, physically and verbally. On a daily basis communication is very important. Especially if your job involves a lot of team work.
As a care assistant learning to communicate effectively with individuals is very important. We communicate to give and receive information.
‘’Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily
This is why finding unique ways of communicating with an individual is vital for their quality of living.

3.3
To reduce the barriers of communication we must first find out what the barriers are. For example if we face the language barrier with an individual we can use the aid of an interpreter. If an individual suffers from hearing loss, depending on the severity, a number of methods can be used, such as hearing aids, raising of the voice, sign language, picture cards or writing words on a note pad.

Loss of sight can be overcome with effective verbal communication and also the use of brail. Knowledge of an individual’s needs could be found in care plans and from family members. This can be very useful and can speed up the process of communicating with an individual in their own unique way.

3.4
We can check individuals have understood the communication by being told so, a nod of the head, a blink of the eye or even a raised limb. When communication is misunderstood we must ask carefully and calmly with closed end questions to make it easier for the individual and the carer to find an understanding. Sometimes repeating what you have said is useful and also