Task 3 [P4] {Section 2 Theory} Due in: Tuesday 6 March 2012 Using the investigation materials provided, carry out and document a structured analysis of the current (As-Is) customer service system used at Willis’. You are asked to provide DFDs, inputs, outputs and processes. TIP: Decide on the structure of your report. Read the material provided a number of times and highlight information that is relevant (e.g. a constraint, a process, an output, an input, etc.) For each one decide which section…
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