helpful. (Anderson, Greg, David L. Ferro, and Robert Hilton) The User tasks are what users do and how they do it. You can discover this information with interviews, but observation is more helpful. (Anderson, Greg, David L. Ferro, and Robert Hilton) The User requirements are what users want and what they need to do. Gathering user requirements, usually with focus groups, interviews, and surveys, focuses on what users expect the product to do for them. (Anderson, Greg, David L. Ferro, and Robert Hilton)…
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