attitude, knowing who you are, what to do or not; these are all characteristics of a leader . “Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent.” (Concept of Leadership, 2010). In this 21st century world we are living in and with all the complex changes happening and the many ways businesses are being conducted and operated, leadership skills are definitely needed but are becoming more and…
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