As a former employee of many restaurants over a period of six years, I’ve had the fortune of interacting with many different personalities from all aspects of life. Throughout these interactions, my curiosity over the matter of courtesy lingered in the forefront of my mind. As my thought and speculation grew, I began to not just search for courtesy in the customer service setting but in a broader sense of my everyday life. In my day-to-day observations, I focused on looking for thoughtful acts, no matter how significantly small or grandiose they seemed, that consisted of politeness, respectfulness, and above all the display of consideration, which in turn, would create an effectively positive outcome in the life of one or lives of many. In short, the simple act of being nice. With this in mind, I realized, after analyzing the world around me, that it wasn’t courteousness, but rather, the unfortunate lack there of that was found to be most prevalent.
What a shock it was to unveil that one of the easiest acts of human civility was found to be rusty in so many active lives! With a few instances of real life observations and examples, I will attempt to convey the importance of and more realistically define acts of courtesy.
Courtesy is not the act of rushing toward a restaurant entrance, in front of other people, in order to get your name one position ahead of theirs on a waitlist. All the while, you subsequently did not hold the door for the people who were mere seconds behind. In a courteous world the scenario would follow more along the lines of: You proceed towards the entrance in a civil manner, and the people that reach the door before you open it out of politeness for you to enter before them. Even though both scenarios produced the same outcome, they differ in how negatively or positively they effected everyone involved. Having witnessed both of these scenarios with my own eyes has helped me become aware that the absence of rudeness allows more room and invites the opportunity for politeness to emerge.
Courtesy is not disrespecting your roommates’ belongings by breaking something of theirs and not telling them about it. It is similarly disrespectful when you eat someone else’s food without asking. The sheer act of confessing the truth of your error or the act of asking for permission displays an impressionable amount of respect that will be positively received and returned.
Courtesy is not running a moped off the side of the road causing the passenger of the bike to fly through the air, hit the ground rolling on cement then grass, only to drive away with no consideration or hesitation. In contrast, there are a few considerate people who, for example, dismantle your entire side view mirror from sideswiping your parked car. Instead of un-thoughtfully driving away, they leave an apologetic note with their name, number, and insurance information. I’d like to believe that most people would act as considerately as the person in scenario two acted. However, after experiencing a few accidents myself and
MILITARY DISCIPLINE AND RESPECT FOR AUTHORITY Discipline is used in the civilian world as of coarse the military world. As a basic everyone is expected to address everyone by their proper tittles. In the Army, saluting is to show respect toward an officer, flag, or our country. When talking to an officer, stand at the position of attention unless given the order “at ease”. discipline is a specific form of instruction which develops self control, character, and efficiency. Discipline is the…
that customer care, both during and after the service experience, and the reach of communications were Holden’s biggest shortcomings and areas of greatest concern. Finally it was identified that there is a need for a structured program to provide courtesy loan vehicles to customers during service of vehicle off road situations. In undertaking this audit we have shown how Holden is a leader in the vehicle servicing industry, but addressing the operations areas of weakness, Holden can improve their…
GPP We live in an increasingly selfish society; running on pleasures and fueled by self-promotion. As a result proper behavior and common courtesy ain’t so common anymore. People are rude, unmannerly, and inconsiderately carnal. Violating morality to have our own way. Insulting others to have a good laugh – and we think nothing of it. Propriety is one of the first things to go when flesh is King. But God’s standards haven’t changed. He still expects people to behave properly toward their fellowman…
00 FEE PER HOUR SCHEDULED FOR NO SHOWS. 3 or moe broken appointments without sufficient notice will result in permanent dismissal from our practice. It is very important that each of our patients understand the following: we file insurance as a courtesy to our patients. However, this is a contract between you and your insurance carrier. IT IS THE PATIENT'S RESPONSIBILITY TO HAVE A CLEAR UNDERSTANDING OF THEIR INDIVIDUAL PLAN BENEFITS. We are happy to try an interpret your benefits and do our best…
timely, and cost effective manner. Customers should be provided and equal opportunity to participate in special offers and not be seated or provided better service just because they can tip better or appear that they can provide some additional monetary boost to the employee or because they are a certain religion, color, age, gender, or disabled. Ruby Tuesday also has stipulations in their business code of conduct pertaining to conflicts of interest such as loans, business courtesies, outside investments…
Objective To obtain a full-time or part-time position as a sales associate. Experience Cost U Less: September 2011-December 2012 Stock Clerk (Compare merchandise invoices to items actually received to ensure that shipments are correct; design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales; receive, open, unpack and issue sales floor merchandise; stock shelves, racks, cases, bins, and tables with new or transferred…
To ensure process repeatability, the process variables are monitored and compared with set-points by the power supply computer. If a discrepancy arises, the operator is alerted. Figure 19.2 Computer-controlled multi axis EBM system (Source: courtesy, Messer Griesheim GmbH, Puchheim, W. Ger.). 19.2.3 The Electron Beam Machining Systems An EBM system, as shown in Fig. 19.2, has an appearance very similar to an electron beam welding system. A vacuum chamber is required for EBM and should…
the required skills and knowledge to perform the service. For example, there may be competence in the knowledge and skill of contact personnel, knowledge and skill of operational support personnel and research capabilities of the organization. 2. Courtesy is the consideration for the customer's property and a clean and neat appearance of contact personnel, manifesting as politeness, respect, and friendliness. 3. Credibility includes factors such as trustworthiness, belief and honesty. It involves…
factors would be that the sublicensed companies would need to meet the current quality standards and production requirements currently upheld by CadMex. CadMex must also consider the time that the sublicensing agreements will take to accomplish and the cost that the company will incur from these sublicensing agreements. When local customs conflict with the laws of an organization operating abroad, the laws of the organization should prevail. The organization must stand by their procedures and policies…