Tanglewood Stores Case 3
1) Recruitment Guide for Store Associate
Position: Store Associate
Reports to: Department Manager/Store Manager
Qualifications: College graduate or any individual who has retail and/or customer service experience
Relevant labor market: The states of Washington and Oregon
Timeline: No specific timeline, ongoing recruitment process
Activities to undertake to source well-qualified candidates:
Kiosks
Referrals
Staffing Agencies
Staff Members Involved:
Corporate HR Management Team
Regional Managers
Store Managers
Budget: $75,000 per store
2) The best targets for the position of Store Associate at Tanglewood Stores would be recent college graduates who are looking to build a career with a growing …show more content…
The highest 1 year retention rate for this region was associated with the staffing agency as well with 96%. Once again, this region has an obviously dominate recruiting method in terms of hires and retention which is the staffing agency. However, the associated costs were $4,738 per hire. The Southern Oregon region saw its’ highest yield rate in terms of hires come from referrals (32%) and the staffing agency (34%). The highest 1 year retention rate for the region was associated with the same two recruiting methods, referrals (73%) and the staffing agency (84%). These were the most beneficial recruiting methods for the region and the associated costs were $4,169 per hire for referrals and $4,686 per hire for the staffing agency. In conclusion, the best recruiting methods in terms of hires, retention rates and costs across all regions were referrals and the staffing agency.
4) Northern Oregon may have a point in relation to the staffing agency as this was one of the most efficient recruiting methods across all regions, however so were referrals. I believe the combination of the staffing agency and use of referrals allows for a more diverse group of candidates; those that like to network to find positions or are “touchy-feely” (referrals) and those who like to follow a more standardized recruitment process (staffing agency).
5) Other metrics that Tanglewood’s top management may want to consider other than costs and