characteristics on organizational performance. 1.3 Determine management methods based on individual employee characteristics. Required Learning Activities • Organizational Behavior, Ch. 1 • Organizational Behavior, Ch. 3 • Organizational Behavior, Ch. 4 • Organizational Behavior, Ch. 5 • Organizational Behavior, Ch. 6 • Week One Electronic Reserve Readings • The Benefits and Challenges of Engaging Employees • Satisfied Employees Equal Satisfied Customers video • Muddiest Point See the student website…
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